Terms of Service

1. What intro.jobs is

intro.jobs connects candidates with employers hiring for communication-heavy roles. Candidates create a profile and a video intro and apply to jobs. Employers post jobs, review applications and intros, and contact candidates. intro.jobs is a platform, not an employer, recruiter or employment agency, and is not a party to any employment relationship.

2. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract.

Give accurate information and keep it current. One account per person. Keep your sign-in codes private; you are responsible for activity on your account.

Employer accounts must be verified before they can view candidate intros. We may ask for company registration documents and may refuse or revoke verification.

3. Your content

You own your video intro, CV, profile text, messages and job postings. You grant intro.jobs a worldwide, non-exclusive licence to host, process, transcode, display and deliver that content to the people you address it to, for as long as it stays on the platform and as needed to keep records of completed applications.

You confirm that your content is truthful, yours to share, and does not violate anyone else’s rights or the law.

Employers may use a candidate’s intro and profile only to evaluate that candidate for a role, and may not download, copy, publish or share them outside their hiring process.

4. Rules of conduct

No harassment, discrimination, hate speech, threats, sexual content or requests for sensitive personal information that a role does not require.

No fake jobs, fake profiles, misleading claims, fee-charging or pay-to-apply schemes, or offers that require candidates to pay money.

No scraping, automated access, reverse engineering, or attempts to bypass security or usage limits.

Messaging on intro.jobs is started by employers; candidates reply within a thread. Keep conversations about the role.

We may remove content, suspend or terminate accounts that break these rules, and may report unlawful activity to the authorities.

5. How matching works

We rank jobs and applications using the factual requirements a role lists, such as location, work authorisation, languages, availability and experience. We do not rate people on personality, appearance, voice or similar traits, and our tools never make a hiring decision. Employers decide whom to interview and hire.

6. intro.jobs Plus and Interview Hunter

intro.jobs is free for candidates. Plus is an optional subscription that adds employer discovery of your profile, a library of more than one intro, and other features listed on the Plus page at the time you subscribe.

Interview Hunter is an optional subscription that includes everything in Plus and adds auto-apply: intro.jobs applies on your behalf, with your saved intros and profile, to open and newly posted jobs that match the setup you choose. Auto-apply skips jobs you hid, and waits for your answers when an employer asks questions. Pause or resume it any time from the Auto-apply card on the Jobs tab; applications already sent stay active.

Prices are shown in your local currency where supported (for example AED 29 per month for Plus and AED 95 per month for Interview Hunter) and otherwise in US dollars. Prices include applicable taxes unless stated at checkout.

On the web, billing is handled by Stripe; when you subscribe in the app, by the App Store or Google Play. Subscriptions renew automatically at the end of each period until you cancel. Cancel any time from Settings → Plan, or, for an App Store or Google Play subscription, in that store; you keep your plan until the end of the paid period, and we do not refund partial periods except where the law requires.

When Plus or Interview Hunter ends and your account moves to Free, extra intros in your library are archived and applications that depended on Plus are withdrawn. When Interview Hunter ends, including a move to Plus, auto-apply stops sending new applications: applications it already sent stay active, and those still waiting for your answers are not sent. Your account, profile and completed history stay.

Where you subscribed through Apple or Google in-app billing, their terms and refund rules apply to that purchase.

7. Employer services

Posting jobs, reviewing applications and messaging candidates are free for verified employers during the launch period. If paid employer features are introduced we will publish their terms and prices before you can buy them.

8. Availability and changes

We work to keep intro.jobs available but do not promise uninterrupted service. We may change, suspend or end features, and will give reasonable notice for changes that materially reduce what you paid for.

9. Liability

intro.jobs is provided "as is". We do not guarantee that you will find a job or a candidate, that any job posting or profile is accurate, or that an employer or candidate will act in good faith.

To the extent the law allows, intro.jobs is not liable for indirect, consequential or lost-profit damages, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or AED 500 if you paid nothing.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

10. Ending the agreement

You can delete your account at any time from Settings. We can suspend or close accounts that break these terms or the law, or that stay inactive for more than 24 months after notice. Sections 3, 9, 11 and 12 survive termination.

11. Governing law

These terms are governed by the laws of the United Arab Emirates. Disputes are resolved by the competent courts of the UAE, without prejudice to consumer protections you have in your country of residence.

12. General

We may update these terms; the date at the top shows the current version and we notify you in the app for material changes. If a part of these terms is unenforceable the rest still applies. Questions: support@intro.jobs.