Delete your account
Last updated: 12 October 2026
You can delete your intro.jobs account at any time, in the app, on the web or by email. Deletion is permanent: a deleted account cannot be restored.
Candidates
In the app or on the web, open your profile, then Settings → Account → Delete account. Read what will be deleted, choose Send code and enter the 4-digit code we send to your WhatsApp number or email. The deletion runs as soon as the code is confirmed, and you are signed out.
Employers
In the employer app, open Profile → Account → Delete account. On the web, open Settings → Preferences → Delete account. Confirm with the 4-digit code we email you. The deletion runs straight away, and you are signed out.
Without the app
Email privacy@intro.jobs from the email address on your account, or tell us the phone number on it, and ask us to delete it. We check that the request comes from the account holder, then run the same deletion.
What we delete
Candidates: your name, contact details, sign-in, photo and profile answers, including education, experience, languages, availability and job preferences; every intro and CV, including the copies sent with applications; your work samples; your Interview Hunter setup; your notifications. Your profile disappears from employer search.
Paid plans: a plan bought on the web is cancelled and its payment-provider customer record deleted; a Google Play subscription stops renewing. An App Store subscription can only be cancelled by you in the App Store, so cancel it there first.
Employers: your name, email and sign-in, and your access to the company. If you are the company’s Owner, the company profile’s extra details and photos are removed too.
Every session on every device is signed out.
What we keep
An empty account record with an internal ID and no contact details, so that other records stay consistent.
Candidates: your applications stay in each employer’s list as a deleted account, without your intro or CV. Applications still under review are withdrawn; decisions already made, such as a rejection or a confirmed hire, stay as history. Messages already exchanged stay in the conversation, shown as from a deleted account.
Employers: jobs, applications, hiring decisions and messages already sent stay with the company; candidates only ever see the company name. The company’s name, logo and business verification stay with the company. If other team members remain, the company carries on and, where needed, your Owner or Admin role passes to one of them. If you were the last team member, the company’s open jobs close (candidates see “Job closed”) and pending team invitations are cancelled.
Payment records, as accounting and tax law require, and internal security and audit records.
How long it takes
In-app deletion runs immediately once the code is confirmed. Clean-up with outside services, such as removing stored files and the payment-provider record, finishes automatically in the background and retries until it succeeds.